Each week we will send you a PC health report that looks at the well-being of your PC in general.
This report looks at the status of your antivirus, the status of backup jobs that recently were completed, windows services status, disk drive growth, failed logins, patch status, critical events status, reboot status and others. |
Once per year, we will take a closer look at your PC, in terms of being a business asset.
We look at the age of your pc, its current health status and it's reliability. Taking all this into account we will make recommendations for upgrades or replacements. We will also look closely to your current monthly & annual product contracts, such as Office 365, antivirus or backup software. |
In addition to the Asset Review we will thoroughly look into your PC security. Security of your PC is a fine balance between allowing access to yourself but also denying access to unauthorised users.
Over time technologies change, so new approaches need to be used to combat new threats. A security review includes Border security, User Access, Administrator Rights, and Disaster Recovery, among others. |
The types of tickets your PC generate across the year can shed some light on the types of behaviour you might expect in the future.
Once a year we examine your tickets to see if a pattern of behaviour has appeared. If we find a pattern we discuss this with you so we can make recommendations and plans for the future. |