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Who is Good Computer for?
Good Computer is designed specifically to support business computers. Small Office and work-from-home businesses are our specialty.
What is your normal response time?
Our normal response time is "same day response". If you make a request, we will respond within a day, although mostly its on the same day. Urgent calls are dealt with immediately.
What brands do you support?
We support all major brands of hardware and software. We are partners with many major brands.
Do you sell hardware or software?
Yes. We sell all major hardware and software. Your Account Manager will provide you with all the normal sales functions.
Do you install hardware or software?
Yes. We install all the hardware and software that we sell.
Do you implement projects?
Can we transfer our Office 365 licensing to you?
Yes. We have a full licensing program that supports all subscription software, including Office 365.
Can you renew our antivirus software?
Yes. We have a full licensing program that supports all renewable software, including antivirus software.
What is the full list of monitoring tasks that are included?
All together there are at least 28 checks that we include in our monitoring (we are adding new checks all the time).
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Antivirus Update Check
Backup Check Critical Events Scan Application Log Scan Security Log Scan System Log Scan Drive Space Change Check |
Disk Space Scan
Email Notification Check Event Log Check Failed Login Check File Size Scan Patch Status Scan Performance Monitoring Check |
Disk Performance Check
Memory Check Processor Queue Check Processor Time Check Physical Disk Health Check RMM Check Script Check |
TCP Check
Windows Service Check Security EndPoint Protection System Event Notification Service Task Scheduler Windows Event Log Windows Update |
What is the full list of maintenance tasks that are included?
All together there are at least 22 tasks that we include in our maintenance (we are adding new tasks all the time).
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Antivirus Upgrades
Antivirus Software Upgrades Antivirus Definitions Updated Backup Job Adjustments Backup Software Upgrades Backup Software Upgrades Backup Test Recovery Temporary File Cleanup |
Operating System Patch Management
Hardware Patch Management Microsoft Patch Management Adobe Patch Management Browser Patch Management Antispyware Adjustment Anti-malware Adjustment Anti Phishing Adjustment |
Java Patch Management
Intel Patch Management Peripheral Patch Management Componentry Patch Management Border Security Adjustments Login Security Adjustments |
Full list of security tasks
All together there are at least 38 checks & tasks that we include in our security jobs (we are adding new checks & tasks all the time).
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Workstation Installs Compliance
Local Admin Access Compliance End User Applications Compliance Workstation Operating Systems Compliance Workstation Patch Compliance Antivirus Compliance Backup Login Compliance Backup Frequency Compliance Cloud Backup |
Frequency Compliance
Backup Encryption Compliance Cloud Backup Encryption Compliance RDP Compliance RDP Software Compliance Remote Email Access Compliance Static IP Compliance Security Awareness Compliance Password Complexity Compliance |
Password Expiry Compliance
Password Length Compliance Password History Compliance Previous Password Compliance Lockout Compliance Lockout Period Compliance Global Admin Compliance Multifactor Authentication Compliance Office365 User Access Compliance |
Email Authentication Compliance
Annual Security Assessment Event Log Checks SPAM Checks Spoof Mail Checks Mail Volume Checks Failed Login Checks Login Attempt Checks |
Security standards
We follow the NIST framework to assess the security standards of your network. Once a year we take the time to deep dive into your network to ensure that the current security standards are being met. During the year, we monitor various parts of your security structure for changes and updates.
