Good Computer
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Who is Good Computer for?
Good Computer is designed specifically to support business computers.  Small Office and work-from-home businesses are our specialty.
What is your normal response time?
Our normal response time is "same day response".  If you make a request, we will respond within a day, although mostly its on the same day.  Urgent calls are dealt with immediately.
What brands do you support?
We support all major brands of hardware and software. We are partners with many major brands.
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Do you sell hardware or software?
Yes.  We sell all major hardware and software.  Your Account Manager will provide you with all the normal sales functions.
Do you install hardware or software?
Yes.  We install all the hardware and software that we sell. 
Do you implement projects?
Yes.  We implement all technology projects.  You can read more about the types of projects we are currently recommending here.
Projects
Can we transfer our Office 365 licensing to you?
Yes.  We have a full licensing program that supports all subscription software, including Office 365.
Can you renew our antivirus software?
Yes.  We have a full licensing program that supports all renewable software, including antivirus software.
What is the full list of monitoring tasks that are included?
All together there are at least 28 checks that we include in our monitoring (we are adding new checks all the time).
Antivirus Update Check
Backup Check
Critical Events Scan
Application Log Scan
Security Log Scan
System Log Scan
Drive Space Change Check


Disk Space Scan
Email Notification Check
Event Log Check
Failed Login Check
File Size Scan
Patch Status Scan
Performance Monitoring Check



Disk Performance Check
Memory Check
Processor Queue Check
Processor Time Check
​Physical Disk Health Check
​RMM Check
Script Check


TCP Check
Windows Service Check
​Security EndPoint Protection
System Event Notification Service
Task Scheduler
Windows Event Log
Windows Update
What is the full list of maintenance tasks that are included?
All together there are at least 22 tasks that we include in our maintenance (we are adding new tasks all the time).
Antivirus Upgrades
Antivirus Software Upgrades
Antivirus Definitions Updated
Backup Job Adjustments
Backup Software Upgrades

Backup Software Upgrades
Backup Test Recovery
​Temporary File Cleanup
Operating System Patch Management
Hardware Patch Management
Microsoft Patch Management
Adobe Patch Management
Browser Patch Management
Antispyware Adjustment
Anti-malware Adjustment
​Anti Phishing Adjustment
Java Patch Management
Intel Patch Management
Peripheral Patch Management
Componentry Patch Management

Border Security Adjustments
Login Security Adjustments
Full list of security tasks
All together there are at least 38 checks & tasks that we include in our security jobs (we are adding new checks & tasks all the time).
Workstation Installs Compliance
Local Admin Access Compliance
End User Applications 
Compliance
Workstation Operating Systems Compliance
Workstation Patch Compliance
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Antivirus Compliance
Backup Login Compliance
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Backup Frequency Compliance
​
Cloud Backup
 Frequency Compliance
Backup Encryption Compliance
Cloud Backup Encryption Compliance
RDP Compliance
RDP Software Compliance
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Remote Email Access Compliance
Static IP Compliance
​Security Awareness Compliance

​Password Complexity Compliance
Password Expiry Compliance
Password Length Compliance
Password History Compliance
Previous Password Compliance
Lockout Compliance
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Lockout Period Compliance
​Global Admin Compliance

Multifactor Authentication Compliance
Office365 User Access Compliance
Email Authentication Compliance
Annual Security Assessment
​Event Log Checks
SPAM Checks
Spoof Mail Checks
Mail Volume Checks
Failed Login Checks
Login Attempt Checks
Security standards
We follow the NIST framework to assess the security standards of your network.  Once a year we take the time to deep dive into your network to ensure that the current security standards are being met.  During the year, we monitor various parts of your security structure for changes and updates. 
ESET, HP Invent, Fortinet, Office365, Veeam, Allied Telesis, Toshiba, Unifi, Microsoft, Hewlett Packard Enterprise, StorageCraft, Azure

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0800 471 823
ask@goodcomputer.co.nz​

​1 Bath Street, Dunedin
​New Zealand
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